Support & Maintenance
Join our support team to provide technical assistance and maintain client systems.
Requirements
- ✓Technical degree or equivalent experience
- ✓Strong troubleshooting skills
- ✓Knowledge of web technologies
- ✓Experience with support ticketing systems
- ✓Excellent communication skills
- ✓Customer service orientation
- ✓Ability to work under pressure
- ✓Problem-solving mindset
Responsibilities
- •Provide technical support to clients
- •Monitor system performance
- •Perform regular maintenance tasks
- •Troubleshoot and resolve issues
- •Document support activities
- •Update and patch systems
- •Communicate with clients
- •Escalate complex issues